Infibeam Avenues Walkin Drive 2024 | Technical Support Executive

About Infibeam Avenues Walkin Drive 2024

Infibeam Avenues Limited (IAL) is a leading digital payments and e-commerce technology platforms company in India and provides a comprehensive suite of web services spanning digital payment solutions, data centre infrastructure and software platforms. We provide solutions to merchants, enterprises, corporations and governments in both domestic as well as international markets to enable online commerce.

Infibeam Avenues Walkin Drive 2024 Details

Job Description For Infibeam Avenues Walkin Drive 2024

We are seeking a highly motivated and technically skilled individual to join our team as a Technical Support Executive for our Payment Gateway. In this role, you will be responsible for providing technical support to our clients through various channels, including email, phone, Tickets and live chat. You will assist clients with technical issues related to Payment Gateway, such as trouble shooting errors while integrating , transactional queries, system functionality and merchant training.

• Respond to customer inquiries via phone, tickets, email, and live chat
• Work in Rotational Shifts to manage a 24X7 support facility.
• Troubleshoot technical issues related to PG integration.
• Assist with integration and configuration of Payment Gateway.
• Resolve Merchant complaints in a timely and professional manner.
• Document ,escalate, coordinate to resolve issues reported.
• Stay current with the latest technology implementation and study trends, upgrade knowledge related to PG services.
• Monitor the health of the Payment Gateway , using in house developed tool coupled with log study and human intelligence.

Requirements:

• Bachelor’s degree in Computer Science or related field
• Strong written and verbal communication skills
• Ability to explain technical information to non-technical individuals
• Ability to multitask and prioritize tasks in a fast-paced environment

Education

• UG: B.Sc in Computers, BCA in Computers, B.Tech/B.E. in Any Specialization

Infibeam Avenues Walkin Drive 2024 Application Process

• Eligible candidates are advised to open online Apply Link ( Link given bellow).
• This link will open on new tab on your browser
• Read carefully above job description and double click to apply online
• Fill all your academic qualification, skill experience and other mandatory details.
• Upload your resume.
• Check the details before submitting.
• If you are shortlisted, details will be shared through e-mail or phone call
• interview and Venue details also will be shared to shortlisted candidates through e-mail.
• Note : Apply the job before link Expires

DOUBLE CLICK TO APPLY ONLINE !

We wish you the best of luck in your Infibeam Avenues Walkin Drive 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.