About Guidehouse Off Campus Drive 2025
Guidehouse is a global consultancy providing advisory, digital, and managed services to the commercial and public sectors. Guidehouse is purpose-built to serve the national security, financial services, healthcare, energy, and infrastructure industries. Disrupting legacy consulting delivery models with its agility, capabilities, and scale, the firm delivers technology-enabled and focused solutions that position clients for innovation, resilience, and growth.
Guidehouse Off Campus Drive 2025 Details
| Company Name | Guidehouse |
| Job Role | Service Desk Engineer |
| Job Type | Full Time |
| Job Location | Chennai |
| Education | BE/ B.Tech/ Certification |
| Career Level | 0 – 1 Years |
| Salary | Not Mentioned |
| Company Website | www.guidehouse.com |
Job Description For Guidehouse Off Campus Drive 2025
What You Will Need:
- Candidate should have worked as Service Desk/helpdesk/desktop support Engineer where supporting Global users is mandatory.
- Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution
- Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps;
- Troubleshoot research, diagnose, document, and resolve technical issues surrounding Operating systems, MS Office applications, email, other special applications, Internet connections, and hardware/peripheral equipment
- Should have working knowledge in any ticketing tools especially ServiceNow.
- Should have quick learning and monitoring skills.
- Knowledge in ITIL framework. It’s best to have ITIL V4 certified professionals.
- Knowledge in Information Security concepts aligning to ISO 27001 standards.
- Documentation skills Solve complex, non-routine problems and determine innovative solutions through cost/benefit analysis.
- It’s must, to have a great fluency & communication skill in English with neutral accent which is highly required supporting Global Users.
What Would Be Nice To Have:
- ITIL V4 certified professionals
- Great with English proficiency in terms of communication, fluency, accent.
- Prior experience in supporting Global users US, UK and Europe.
Guidehouse Off Campus Drive 2025 Application Process
DOUBLE CLICK TO APPLY ONLINE !
We wish you the best of luck in your Guidehouse Off Campus Drive 2025. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.
