Groupon Careers 2024 | Customer Service Support Representative

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About Groupon Careers 2024

Groupon is an experiences marketplace that brings people more ways to get the most out of their city or wherever they may be.

By enabling real-time mobile commerce across local businesses, live events and travel destinations, Groupon helps people find and discover experiences––big and small, new and familiar––that make for a full, fun and rewarding life.

Groupon helps local businesses grow and strengthen customer relationships––resulting in strong, vibrant communities.

Groupon Careers 2024 Details

Company NameGroupon
Job RoleCustomer Service Support Representative
Job TypeFull Time
Job LocationChennai
EducationAny Degree/Certification
Career Level1 – 3 Years
SalaryNot Mentioned
Company Websitewww.groupon.com

Job Description For Groupon Careers 2024

  • Respond to emails and chats from our current and future subscribers, ranging from simple usage questions to unique circumstances that come up with a specific offer
  • Manages email, chats, and calls from customers
  • Resolve customer issues in a timely and consistent manner
  • Manage time and productivity to meet daily individual and team ticket targets
  • Stay current with knowledge of internal ticketing system, customer portals, back office databases, Groupon redemption procedures, and specifics around different types of merchant features Previous professional experience in a customer service capacity, preferably in a high-volume, transactional environment
  • Strong written and verbal communication skills

We’re excited about you if you have:

  • Experience in e-commerce or back office environment will be an added advantage
  • Comfort in a computer-based role for up to 8 hours a day. Ability to work in any shift based on business needs.
  • Minimum Experience: Fresher / 1- 3 Years of Experience.
  • Graduation is Mandatory (must have all the relevant docs & Provisional certificate)
  • Willing to work in Rotational shifts – Night Shifts / US Shifts.
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Groupon Careers 2024 Application Process

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link will open on new tab on your browser
  • Read carefully above job description and double click to apply online
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted, details will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply the job before link Expires

DOUBLE CLICK TO APPLY ONLINE !

We wish you the best of luck in your Groupon Careers 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.

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