Genpact Careers 2024 | Process Associate

Karthik Ps
Published on November 3, 2024
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About Genpact Careers 2024

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Candidates Also Apply : Genpact Recruitment

Genpact Careers 2024 Details

Company NameGenpact
Job RoleProcess Associate – DevOps
Job TypeFull Time
Job LocationHyderabad
EducationAny Graduate/ Diploma
Career Level0 – 1 Years
SalaryNot Mentioned
Company Websitewww.genpact.com

Job Description For Genpact Careers 2024

In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Process requests received which relate to the workflows (Product, Application, Spam, Appeals) and assess them in accordance with the Policy Compliance guidelines and take action to apply the policy with high quality, speed, emotional intelligence, and accuracy. Will review apps, 3rd party apps against platform guidelines, enforce policies on non-compliant apps, and evaluate appeals from developers.

Investigate, review, and resolve issues that are identified through such as requests for App reviews, 3rd party App reviews, Pages Reviews, appeals, Acting on spam content and reports of potentially abusive content within agreed turnaround times and standards of quality.

Responsibilities:

  • Good interpersonal skills, verbal, and written communication skills and most importantly, empathy
  • Active user of Internet, various applications, 3rd applications on social media platform
  • Must have Email account & social Media accounts
  • Good attention to detail, work ethic, high integrity with the ability to work well both independently and within the context of a larger environment
  • Effective probing & root cause analysis skills
  • Problem solving skills with customer centric approach
  • Intellectually curious, agile, and creative, operating in a fast-paced environment
  • Promote a positive and inclusive work atmosphere
  • Should be proficient with apps & their functionalities
  • App Reviews, Testing & Building test cases is an added responsibility

Qualifications we seek in you

Minimum qualifications

  • Graduate (Any Discipline)
  • Freshers are eligible

Preferred qualifications

  • Diploma or above, experience in technical background or other work experience which involves analytical skills will be beneficial
  • This position is required to work on weekend shift (Sat & Sun) on a rotational basis, based on the schedule and business requirement

Candidates Also Apply : Genpact Off Campus Drive

Genpact Careers 2024 Application Process

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link will open on new tab on your browser
  • Read carefully above job description and double click to apply online
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted, details will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply the job before link Expires

DOUBLE CLICK TO APPLY ONLINE !

We wish you the best of luck in your Genpact Careers 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.

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