Want Job Alerts? Join UsAbout FIS Global Off Campus Drive 2025
Unlocking financial technology. Bringing the world’s money into harmony. At FIS, we advance the way the world pays, banks, and invests. With decades of expertise, we provide financial technology solutions to financial institutions, businesses, and developers. Headquartered in Jacksonville, Florida, we’re a proud member of the Fortune 500® and the Standard & Poor’s 500® Index. Let’s innovate together.
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FIS Global Off Campus Drive 2025 Details
| Company Name | FIS Global |
| Job Role | Financial Services Account Associate |
| Job Type | Full Time |
| Job Location | Hyderabad/ Pune |
| Education | BBA/ B.Com |
| Career Level | 1 – 3 Years |
| Salary | Not Mentioned |
| Company Website | www.fisglobal.com |
Job Description For FIS Global Off Campus Drive 2025
What you will be doing
- Provides excellent customer service while serving as a telephonic concierge and primary point of contact to the financial institution’s high-value customers.
- Addresses inquiries and performs account maintenance on deposits and money market accounts.
- Assists customers by initiating payment investigations, maintenance requests, fulfillment requests, and fee reversals.
- Works with various internal and external clients and various departments to resolve outstanding issues, comply with customer requests, and respond to client inquiries.
- Follows up as required to close service tickets and inquiries that were escalated or referred to a different business function.
- Interfaces with clients to determine present and future needs and discusses progress toward solutions.
- Ensures service expectations are met and establishes rapport with each caller to set positive expectations for account maintenance queries and other servicing needs.
- Completes banking transactions and identifies opportunities to market bank products to best meet each caller’s personal needs.
- Maintains a comprehensive knowledge of applicable products and services and keeps informed about new products and services and changes to existing products and services.
- Successfully sells, markets, and shares information with new and existing customers to educate them about financial offerings.
- Provides referrals to the managing director or relationship manager for new and additional services.
- Participates in client loyalty process, providing information and encouraging clients to respond timely to surveys. Participates in follow-up discussions to develop action plans to address concerns.
- May participate in business reviews to learn about clients’ strategic direction as well as gain a good understanding of the products and services offerings.
- Other related duties assigned as needed.
Job Eligibility
- Excellent communication and interpersonal skills
- looking for only who are currently working
- Finance or commerce graduate with 1to 3 -year working experience (desirable exp with Transfer Agency/Mutual Fund)
- Excellent knowledge of Customer Services; Global mindset (Desirable)
- Ready to work in night shifts (5 days in a week)
- Temporary work from home. Flexible to work in office environment post operations begin in office.
- Must be living within FIS’ hiring boundaries(Pune)
Education Desired :
- Bachelor of Commerce/Business
FIS Global Off Campus Drive 2025 Application Process
DOUBLE CLICK TO APPLY ONLINE !
We wish you the best of luck in your FIS Global Off Campus Drive 2025. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.
