Want Job Alerts? Join UsAbout Finastra Off Campus Drive 2024
Finastra’s purpose is to unlock the power of finance for everyone. A global provider of financial software applications and marketplaces, Finastra also launched the leading open platform for innovation, FusionFabric.cloud, in 2017. We serve institutions of all sizes, providing award-winning software solutions and services across Lending, Payments, Treasury & Capital Markets and Universal Banking (Retail, Digital, and Commercial Banking) for banks to support direct banking relationships and grow through indirect channels, such as embedded finance and Banking as a Service.
Finastra Off Campus Drive 2024 Details
| Company Name | Finastra |
| Job Role | Customer Support |
| Job Type | Full Time |
| Job Location | Bangalore |
| Education | Any Graduate |
| Career Level | 0 – 1 Years |
| Salary | Not Mentioned |
| Company Website | www.finastra.com |
Job Description For Finastra Off Campus Drive 2024
Here’s what you can expect.
- A development program designed to give you exposure to different Customer Support and Success areas within different business units and functions to gain an understanding of Finastra as a whole.
- Rotations may include spending 12m across different areas such as Payments, Lending, Retail banking or our Global Customer Centre of Excellence.
- An enriching learning and mentorship program, which will help you enhance your career and develop highly transferable skills.
- The opportunity to develop meaningful relationships with various teams across Finastra.
- A chance to learn more about the fintech industry and how you can contribute to a world of open finance.
- Being part of a global FinStarter cohort across the globe within different functions and areas of the business and joining numerous developmental and social events.
- Flexibility to work in a hybrid model, both from home and from the office.
What you’ll do.
Within each rotation you will be placed into the Customer Support and Customer Success teams and will support on a variety of activities, for example:
- Respond to customer requests.
- Perform technical investigation with root cause analysis of the issue reported, providing adequate solutions where feasible and/or detailed analysis to the stakeholder teams.
- Update clients on the progress towards issue resolution.
- Participate in client (phone) meetings, WebEx sessions.
- Support key operational relationships with Clients. Support Client On-boarding activities, day-to-day client interactions while identifying and prioritizing key client service issues.
- Support and coordinate the execution of the processes enabling successful client contract activities associated with renewals, extensions, changes, revisions, amendments, obligations review etc. Management of the intake of new business/services requests and pricing changes as well as the client roadmap for established opportunities.
- Professional Services (PS) opportunity identification, qualification, assessment, and proposal developing pipeline of opportunities that contribute to overall PS targets.
- Support in creating a best in class client experience liaising between client and other parts of Finastra (Product Mgmt., Technology, Shared Services, and Operations).
- Identifies risks through client journey mapping and service gap analysis and provides input for consideration to the line of business risk register as appropriate.
What you’ll need.
- A desire to learn and grow professionally across one or various functions within the firm
- Knowledge in Business, Commerce, Management, or related disciplines
- Knack for building relationships at all levels, negotiation, and stakeholder management
- Exceptional customer service skills
- Strong communication skills
- Curious and comfortable with ambiguity
- Flexibility and ability to work in a fast-paced environment
- Demonstrated problem solving and analytical skills
- Self-starter, ability to work in a virtual environment as needed
Finastra Off Campus Drive 2024 Application Process
- Eligible candidates are advised to open online Apply Link ( Link given bellow).
- This link will open on new tab on your browser
- Read carefully above job description and double click to apply online
- Fill all your academic qualification, skill experience and other mandatory details.
- Upload your resume.
- Check the details before submitting.
- If you are shortlisted, details will be shared through e-mail or phone call
- interview and Venue details also will be shared to shortlisted candidates through e-mail.
- Note : Apply the job before link Expires
DOUBLE CLICK TO APPLY ONLINE !
We wish you the best of luck in your Finastra Off Campus Drive 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.
