Finastra Careers 2024 | Technical Client Support 

About Finastra Careers 2024

Finastra’s purpose is to unlock the power of finance for everyone. A global provider of financial software applications and marketplaces, Finastra also launched the leading open platform for innovation, Fusion Fabric.cloud, in 2017. We serve institutions of all sizes, providing award-winning software solutions and services across Lending, Payments, Treasury & Capital Markets and Universal Banking (Retail, Digital, and Commercial Banking) for banks to support direct banking relationships and grow through indirect channels, such as embedded finance and Banking as a Service.

Finastra Careers 2024 Details

Job Description For Finastra Careers 2024

• Requires conceptual knowledge of theories, practices, and procedures within a technical job discipline
• Performs standard technical assignments (e.g. bug fixes, database set up and maintenance, issue tracking) and develops deeper understanding of technical concepts
• Works within standardized procedures and practices to achieve objectives and meet deadlines
• Receives technical guidance and direction from more senior level roles
• Entry level to a technical professional career progression

Functional Knowledge

• Requires conceptual knowledge of theories, practices and procedures within a technical job discipline typically gained through university education or equivalent experience
• Has some exposure to current technologies through course work or internship settings

Business Expertise

• Applies general knowledge of business developed through education or past experience

Leadership

• No supervisory responsibilities; accountable for developing technical contribution and resolving assigned issues

Problem Solving

• Works on problems of defined scope
• Follows standard practice and procedures to solve problems; analyses situations or data; monitors systems
• Follows scripts to trouble shoot and diagnose problems

Responsibilities & Deliverables:

• Respond to customer requests, whether they are reported issues, questions or assistance requests, helping them to be able to utilize the product properly as per their needs
• Understand the reported issue (especially from a technical perspective) and be able to replicate the respective scenario in the Finastra environments
• Perform technical investigation with root cause analysis of the issue reported, providing adequate solutions where feasible and/or detailed analysis to the stakeholder teams
• Update clients on the progress towards issue resolution, including tracking issues sent to other departments and ensuring a timely resolution, focusing on the client’s satisfaction and product quality
• Participate in client (phone) meetings, WebEx sessions, in order to ensure proper communication with the customers and/or to speed up the investigation of the issue reported
• Validate defects thoroughly by ensuring that the described scenarios are fixed
• Build and provide simple scripts with the assistance of senior colleagues when necessary
• Write technical specifications and best practices documentation
• Raise/ escalate issues with the Team Leader and/ or Manager where/ when needed

Required Experience:

• Academic qualifications: B.E/B.TECH (or equivalent)
• Very good knowledge of C/C++, including debugging skills and some experience with debugging tools on different operating systems (Visual Studio, Sun/ Solaris Studio, Eclipse)
• SQL/ Java
• Basic expertise with Solaris and Linux Operating systems (medium- advanced expertise on Windows)
• Knowledge on CORBA (the Orbix implementation), JMS (ActiveMQ implementation) and Tomcat are a plus
• Excellent written and verbal communication in English
• Analytical abilities, attention to detail, stability, responsibility as well as customer focus
• Ability to work independently as well as part of a customer facing team

Mandatory Soft Skills:

• Should be fluent in English.
• Good oral and written communication skills
• Aspires to learn, Fast learner
• Possesses right attitude and is a team player
• Displays very good trouble shooting skills

Finastra Careers 2024 Application Process

• Eligible candidates are advised to open online Apply Link ( Link given bellow).
• This link will open on new tab on your browser
• Read carefully above job description and double click to apply online
• Fill all your academic qualification, skill experience and other mandatory details.
• Upload your resume.
• Check the details before submitting.
• If you are shortlisted, details will be shared through e-mail or phone call
• interview and Venue details also will be shared to shortlisted candidates through e-mail.
• Note : Apply the job before link Expires

DOUBLE CLICK TO APPLY ONLINE !

We wish you the best of luck in your Finastra Careers 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.