Ericsson Off Campus Drive 2024 | Associate Engineer Trainee

About Ericsson Off Campus Drive 2024

Our purpose To create connections that make the unimaginable possible. Our vision A world where limitless connectivity improves lives, redefines business and pioneers a sustainable future. Our values Perseverance, professionalism, respect and integrity.

Ericsson Off Campus Drive 2024 Details

Job Description For Ericsson Off Campus Drive 2024

Ericsson is currently looking for an experienced Domain Support Specialist who is passionate about maintaining and enhancing our technical capabilities in Automated Operations of Services. The successful candidate will handle a range of responsibilities, including diagnosis, rapid domain support, routine resource fulfillment, on-site technical support, in addition to organizing, managing, and conducting both proactive and reactive maintenance activities. Moreover, successful execution and implementation of change request will equally be part of this role. If you are an individual eager to contribute to the delivery and testing of particular services or resources while ensuring optimal operational efficiency, this role is for you.

What you will do:

• Act as the specialist escalation point, providing exceptional technical expertise round-the-clock (24/7) while ensuring a timely response to ticket queues.
• Work comprehensively to identify and implement improvements in automated recovery, and provide required support for service surveillance on-site.
• Secure the consistent availability and performance of all services for customers, in alignment with the Service Level Agreement (SLA).
• Conduct proactive analysis to detect potential failures, ensuring swift incident restoration and repair.
• Execute Domain Support Activities including Change Introduction impact analysis, 1st Level Preventive Maintenance Coordination and Routine Maintenance.
• Provide proactive Incident Management Support, facilitating quick resolution and initiating 3rd Level Functional Escalation when needed.
• Undertake service resource fulfilment activities, supporting basic change management efforts and post-implementation support.

The skills you bring:

• Ericsson Operations Engine – Mode Of Operations.
• 5G MS Operations Readiness.
• RAN Fundamentals and Change Management.
• Problem management.
• Business Continuity Management.
• Ericsson Customer Experience Assurance (CEA) Competence.
• Incident management.
• Business Understanding.
• Ericsson Customer Assurance Competence.
• MS TOP.
• Knowledge sharing and learning.
• Customer Experience Improvement.
• Service Request Fulfilment (OMS).
• Customer Complaint Resolution.
• System Administration.

Ericsson Off Campus Drive 2024 Application Process

• Eligible candidates are advised to open online Apply Link ( Link given bellow).
• This link will open on new tab on your browser
• Read carefully above job description and double click to apply online
• Fill all your academic qualification, skill experience and other mandatory details.
• Upload your resume.
• Check the details before submitting.
• If you are shortlisted, details will be shared through e-mail or phone call
• interview and Venue details also will be shared to shortlisted candidates through e-mail.
• Note : Apply the job before link Expires

DOUBLE CLICK TO APPLY ONLINE !

We wish you the best of luck in your Ericsson Off Campus Drive 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.