Ericsson Off Campus Drive 2024 | Technical Solution Engineer

About Ericsson Off Campus Drive 2024

Our purpose To create connections that make the unimaginable possible. Our vision A world where limitless connectivity improves lives, redefines business and pioneers a sustainable future. Our values Perseverance, professionalism, respect and integrity.

Candidates Also Apply : Ericsson Careers

Ericsson Off Campus Drive 2024 Details

Job Description For Ericsson Off Campus Drive 2024

What you will do

• To investigate, fix, deliver remedy & restorations and produce solutions to customer support tickets, CSRs (Customer Service Requests)..
• To participate in software upgrades and updates
• Should be able to use support tools for ticket handling.
• Through contact with external customers and internal support functions capture data and information about any specific problem that has been reported
• Critical issue of support tickets to next level of competence units. If the CSR cannot be answered/solved within the time limit.
• In the line of supporting our products, identify possible improvements to the products that will make them more maintainable and user friendly. Document these possible improvements in Requirement Specifications as input to the design of new generations of the products.
• Registration of new known solutions and updating of existing known solutions based on the answers / solutions developed within own Line-organization or received from elsewhere.
• Isolate the product faults and raise it to Product Design. Support design unit to reproduce the fault and evaluate the final fix provided.
• May need to work in shifts and Emergencies Support rota !
• To lead and complete the implementation of new software releases on test labs.

You will bring

• To ensure customer satisfaction with the performance of installed systems by successful handling all reported technical problems.
• Provide regular progress updates in the support system for each assigned support issue.
• Through contact with external customers and internal support functions gather data and information about any specific problem that has been reported

About this opportunity

• Technical Support Engineer – (Cloud)
• Engineering Degree or equivalent experience in Telecom

Candidates Also Apply : Ericsson Recruitment

Ericsson Off Campus Drive 2024 Application Process

• Eligible candidates are advised to open online Apply Link ( Link given bellow).
• This link will open on new tab on your browser
• Read carefully above job description and double click to apply online
• Fill all your academic qualification, skill experience and other mandatory details.
• Upload your resume.
• Check the details before submitting.
• If you are shortlisted, details will be shared through e-mail or phone call
• interview and Venue details also will be shared to shortlisted candidates through e-mail.
• Note : Apply the job before link Expires

DOUBLE CLICK TO APPLY ONLINE !

We wish you the best of luck in your Ericsson Off Campus Drive 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.