About eClerx Off Campus Drive 2026
eClerx provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies.
Candidates Also Search: Kenvue Careers 2026 | Analyst
eClerx Off Campus Drive 2026 Details
| Company Name | eClerx |
| Job Role | Analyst |
| Job Type | Full Time |
| Job Location | Chandigarh |
| Education | Any Graduate |
| Career Level | 0 – 2 Years |
| Salary | Not Mentioned |
| Company Website | www.eclerx.com |
Job Description For eClerx Off Campus Drive 2026
We are seeking motivated individuals to join our Outbound Voice Team as Technical Support Agents. In this role, you will be responsible for making outbound calls to customers who have reported technical issues with our products or services. Your primary objective will be to troubleshoot the reported problems and provide effective solutions to resolve them.
Key Responsibilities
- Make outbound calls to customers to address reported technical issues.
- Listen actively to customers’ concerns and accurately diagnose the root cause of the problem.
- Provide clear and concise instructions to customers on troubleshooting steps.
- Guide customers through troubleshooting processes, ensuring they understand each step.
- Utilize various tools and resources to identify and resolve technical issues efficiently.
- Document all interactions and resolutions accurately in the customer database.
- Escalate unresolved issues to appropriate internal/external teams for further investigation.
- Follow up to ensure that their technical issues have been fully resolved and they are satisfied with the outcome.
- Adhere to company policies and procedures at all times.
Requirements
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and attention to detail.
- Ability to remain calm and patient when dealing with frustrated customers.
- Technical aptitude and ability to quickly learn and understand new technologies.
- Previous experience in a technical support or customer service role is preferred.
- Familiarity with CRM software and call center technology is a plus.
- High school diploma or equivalent; additional technical certifications are a bonus.
eClerx Off Campus Drive 2026 Application Process
DOUBLE CLICK TO APPLY ONLINE !
We wish you the best of luck in your eClerx Off Campus Drive 2026. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.
