eBay Careers 2025 | Production Support Engineer

About eBay Careers 2025

At eBay, we create pathways to connect millions of sellers and buyers in more than 190 markets around the world. Our technology empowers our customers, providing everyone the opportunity to grow and thrive — no matter who they are or where they are in the world. And the ripple effect of our work creates waves of change for our customers, our company, our communities and our planet.

eBay Careers 2025 Details

Job Description For eBay Careers 2025

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• Partner with cross-functional teams to own and evolve the production roadmap for Payments, Billing, Collections, Finance domains.
• Lead and support daily production workflows, including incident response, resolution coordination, and automated and proactive monitoring.
• Serve as the functional and operational SME in areas like payments, billing, compliance, collections, and financial postings.
• Develop and maintain comprehensive SOPs, dashboards, process documentation, and issue logs.
• Execute and enhance existing production control processes and ensure adherence to SOX IT controls.
• Participate in regular audits, system health checks, and ensure alignment with internal compliance policies.
• Drive product enhancements to strengthen production stability and controls.
• Provide first-level troubleshooting and lead resolution efforts for production issues across internal systems and external payment vendors/processors.
• Support month-end close activities, product rollouts, and smoke testing of critical releases.

Technical & Functional Skills Required

• 1–2 years of hands-on experience with AI/ML applications in production support, including:
• Automated log analysis and anomaly detection using Grafana, Kibana, or Splunk.
• Implementation of intelligent alerting systems and auto-remediation workflows.
• Use of ML models or services to improve observability and incident response.
• 1–2 years of experience with Apache Airflow, specifically:
• Designing and managing DAGs for complex workflow orchestration.
• Integrating Airflow with monitoring, alerting, and scheduling pipelines.
• Strong background in UNIX/Linux environments.
• Hands-on experience with:
• NoSQL, Oracle PL/SQL.
• Python scripting, with a focus on automation, data extraction, and system and DB interactions.
• Shell scripting for log parsing, job execution, and process monitoring.
• MongoDB querying using Python (e.g., pymongo) or shell-based tools for real-time data inspection and diagnostics.
• Proficient in workflow scheduling tools such as Airflow.
• Familiarity with Data Warehousing, Hadoop, or Big Data platforms for creating analytical reports and for troubleshooting.
• Functional Experience of any large scale Payments and Billing Systems.
• Strong analytical and problem-solving skills with a focus on production resiliency.
• Ability to author and maintain technical documentation, SOPs, and specs.

Soft Skills & Attributes

• Excellent written and verbal communication skills.
• Detail-oriented with strong planning and organizational abilities.
• Collaborative and proactive team player with a continuous improvement mindset.

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eBay Careers 2025 Application Process

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We wish you the best of luck in your eBay Careers 2025. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.