Concentrix Off Campus Drive 2024 | Customer Service Representative

Karthik Ps By Karthik Ps 4 Min Read
Concentrix Off Campus Drive
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About Concentrix Off Campus Drive 2024

We create game-changing customer journeys that help brands grow, across the world and into the future. We understand customers better than anyone else can. Within billions of data-points, our engineers find and harness the insight to craft experiences that touch hearts and move markets. We believe in creating experiences that go beyond Wow; combining human talent with artificial intelligence to design, build and run truly integrated customer journeys, at scale, across the entire enterprise.

Concentrix Off Campus Drive 2024 Details

Company NameConcentrix
Job RoleCustomer Service Representative
Job TypeFull Time
Job LocationGurugram
EducationB.Sc/ B.Com/ BA/ BBA
Career Level0 – 1 Years
SalaryNot Mentioned
Company Websitewww.concentrix.com

Job Description For Concentrix Off Campus Drive 2024

  • Seamlessly multi-tasking, accessing and switching between tools during a chat conversation to ensure you are able to give the most accurate and complete service possibly 
  • Providing an extraordinary customer experience by addressing queries through a web chat channel adhering to scheduled shifts, procedures, metrics, and departmental goals 
  • Documenting each customer contact using contact tracking systems and escalating unresolved customer issues with all pertinent information included to appropriate resources 
  • Following through on commitments, communicating status of work, identifying and requesting assistance with barriers that may interfere with progress 
  • Developing and maintaining current knowledge of the campaign 
  • Information security needs to be protected and you are responsible for highlighting any issues that you are made aware of by using the correct process 
  • Ensuring first contact resolution at all times 
  • Endeavouring to achieve and exceed all operational metrics and targets 
New Update  HCL Walkin Drive 2024 | Customer Support

Your qualifications  

  • Minimum high school level education 
  • Both freshers and experience agents are welcome to apply 
  • Web chat experience in a contact centre environment (Advantageous) 
  • Experience working for international BPO (Advantageous) 
  • High proficiency in the English language with excellent business writing skills 
  • Demonstrable computer literacy, MS Office skills, understanding of relevant software and advanced internet functions

Concentrix Off Campus Drive 2024 Application Process

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link will open on new tab on your browser
  • Read carefully above job description and double click to apply online
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted, details will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply the job before link Expires

DOUBLE CLICK TO APPLY ONLINE !

We wish you the best of luck in your Concentrix Off Campus Drive 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.

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I'm a HR Consultant based in chennai, and I have a deep passion for recruitment industry since 2015. Whether it's job updates, mock interview, I'm constantly exploring and sharing my insights.