Concentrix Careers 2026 | Associate, Real Time Management

About Concentrix Careers 2026

We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.

Concentrix Careers 2026 Details

Job Description For Concentrix Careers 2026

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Candidates Also Search: Any Degree Jobs

Role and key responsibilities:

• Monitor Service levels & associated metrics.
• Preparation of Daily / Weekly / Monthly reports.
• Root cause analysis of SLA deviations, action plan development and resolution.
• Attend centralized and / or site management meetings as per requirement.
• Cater to real time ad-hoc requests as per requirement.
• Key daily exception requests and update schedules.
• Optimize breaks the day of or day before the actual schedule.
• Schedule Ad-Hoc intra-day training requests and update schedules.
• Monitoring real-time queues & schedule attendance and adherence.
• The central point of contact for all schedule exceptions & time off requests.
• Crosstrain with Scheduling Analyst.

Key Skills and knowledge:

• IEX or Any Scheduling Tool
• Advanced Excel
• Fluency in English

Educational qualification:

• Graduation

Concentrix Careers 2026 Application Process

DOUBLE CLICK TO APPLY ONLINE !

We wish you the best of luck in your Concentrix Careers 2026. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.