About CBTS Off Campus Drive 2025
CBTS serves enterprise and midmarket clients in all industries across North America. We combine deep technical expertise with a full suite of flexible technology solutions—including Application Modernization, Managed Hybrid Cloud, Cyber Security, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, we are your trusted partner.
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CBTS Off Campus Drive 2025 Details
| Company Name | CBTS |
| Job Role | Service Desk Agent |
| Job Type | Full Time |
| Job Location | Chennai |
| Education | BE/ B.Tech |
| Career Level | 0 – 2 Years |
| Salary | Not Mentioned |
| Company Website | www.cbts.com |
Job Description For CBTS Off Campus Drive 2025
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- Provide first-line technical support, troubleshooting hardware, software, and network issues.
- Log and document detailed ticket activity until resolution is achieved.
- Escalate complex issues to Level 2 support when necessary.
- Assist customers with inquiries related to business products and IT services.
- Monitor alerts and respond accordingly to maintain operational efficiency.
- Maintain knowledge base documentation for recurring issues and solutions.
Special Knowledge, Skills, and Abilities:
- Strong communication skills.
- Service desk background with experience in handling international calls.
- Relevant experience as per the role outlined
- Strong customer service and communication skills.
- Basic understanding of IT systems, networking, and Microsoft applications.
- Ability to follow troubleshooting procedures and escalate appropriately.
- Familiarity with ITSM tools like ServiceNow preferred.
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Work Conditions:
- 24×7 support (rotational shifts).
- Full-time work from the office, all days.
CBTS Off Campus Drive 2025 Application Process
DOUBLE CLICK TO APPLY DIRECT LINK !
We wish you the best of luck in your CBTS Off Campus Drive 2025. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.
