Canonical Careers 2025 | Graduate Customer Success Manager

Karthik Ps
Published on April 19, 2025
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About Canonical Careers 2025

We deliver open source to the world faster, more securely and more cost effectively than any other company. We’re also the publishers of Ubuntu, the world’s most popular enterprise Linux from cloud to edge, together with a passionate global community of 200,000+ contributors. Ubuntu means ‘humanity to others’​. We chose it because it embodies the generosity at the heart of open source, the new normal for platforms and innovation.

Candidates Also Apply : Python Developer Jobs

Canonical Careers 2025 Details

Company NameCanonical
Job RoleGraduate Customer Success Manager
Job TypeFull Time
Job LocationGurugram
EducationAny Graduate
Career Level0 – 1 Years
SalaryNot Mentioned
Company Websitewww.canonical.com

Job Description For Canonical Careers 2025

  • A strong focus on supporting customers by finding solutions to ticket requests.
  • Enrich documentation about problem solving, Q&A, onboarding materials.
  • Drive campaigns targeting multiple customers through digital touch-points and activities.
  • Identify high potential as well as high risk customers from newly onboarded users or customers
  • Onboard new customers and introduce them to our products and support processes. Products include: Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, data applications and many more. 
  • Collaborate with Sales and Support in developing and delivering engagement plans that fulfill the customer’s objectives.
  • Engage with your portfolio of customers to ensure risk identification
  • Collect feedback from customers and format them for review by the product team

What we are looking for in you

  • Customer-facing experience
  • An empathetic individual with a natural drive to help others
  • Passion for technology, infrastructure and Ubuntu in particular is a must
  • Excellent presentation skills
  • Strong organisational skills, ability to structure and constantly update documentation
  • A team player capable of interacting with all departments internally 

Additional skills that you might also bring

  • We at the Customer Success team strongly appreciate various languages! Therefore, if you possess proficiency (both written and spoken) in Japanese, Korean, Spanish, Portuguese, German, French, or Italian, alongside an excellent command of English, please inform us!

Candidates Also Apply : Sales Jobs

Canonical Careers 2025 Application Process

DOUBLE CLICK TO APPLY ONLINE !

We wish you the best of luck in your Canonical Careers 2025. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.

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