Bureau Careers 2026 | Technical Support Intern

Karthik Ps
Published on January 29, 2026
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About Bureau Careers 2026

Bureau is an all-in-one platform for identity decisioning, fraud prevention and compliance requirements. Trusted for enhancing security and compliance, Bureau simplifies identity management for businesses. This is a place where we celebrate homegrown leaders and have an open-door policy where your voice matters, your ideas flourish, and your potential knows no bounds. We are driven to put our best foot forward every day with confidence, growth, customer obsession and speed as our core values here at Bureau. Think of us as a launching pad for your growth.

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Bureau Careers 2026 Details

Company NameBureau
Job RoleTechnical Support Intern
Job TypeFull Time
Job LocationBengaluru
EducationBE/ B.Tech
Career Level0 – 1 Years
SalaryNot Mentioned
Company Websitewww.bureau.id

Job Description For Bureau Careers 2026

As a Technical Support Intern, you’ll work closely with new and existing customers to ensure successful onboarding and continued support. You will collaborate with cross-functional teams, including Engineering, Product, Sales, Solutions and Marketing, to resolve technical issues, and help enhance our platform and products based on customer feedback.

Candidates Aslo Search: Technical Support Engineer Jobs

What you’ll be doing

  • Assist customers with technical inquiries via email, chat, call, and other support
  • channels.
  • Troubleshoot issues related to APIs, Web SDKs, and Mobile SDK integrations.
  • Analyze API requests/responses, logs, and error codes to identify root causes.
  • Use API testing tools such as Postman to reproduce and debug integration issues.
  • Write and execute SQL queries to investigate data-related issues and resolve customer concerns.
  • Collaborate with Engineering and Product teams to escalate incidents and complex problems with clear context and reproduction steps.
  • Document customer issues, resolutions, and troubleshooting steps in internal knowledge bases.
  • Assist in creating and updating technical documentation, FAQs, and integration guides.
  • Support validation of fixes and assist with basic testing where required.
  • Maintain high levels of customer satisfaction through timely, professional, and effective support.

Candidates Also Search: BE/ B.Tech Jobs

What You’ll Bring

  • Strong communication and writing skills to interact clearly with customers and internal teams.
  • Good knowledge of SQL, including writing queries for troubleshooting and analysis.
  • API fundamentals: Understanding of REST APIs, HTTP methods (GET, POST, etc.), authentication mechanisms, and JSON.
  • Experience or familiarity with API testing tools such as Postman or similar.
  • Basic knowledge of Python scripting for automation or data analysis.
  • Problem-solving mindset with strong analytical and debugging skills.
  • Flexibility to work in shifts or off-hours when required.

Secondary Skills (Preferred)

  • Exposure to Mobile SDKs (Android, iOS, Flutter, React Native)
  • Familiarity with Web technologies (HTML, JavaScript)
  • Basic understanding of Git or version control systems

Bureau Careers 2026 Application Process

DOUBLE CLICK TO APPLY ONLINE !

We wish you the best of luck in your Bureau Careers 2026. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.

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