Brightree Off Campus Drive 2026 | Customer Support Engineer

Karthik Ps
Published on February 7, 2026
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About Brightree Off Campus Drive 2026

At Brightree, we believe in building innovative technology solutions and providing services to the post-acute healthcare industry that help to enhance clinical and business performance. Our solutions follow providers’ natural workflows to automate and improve how they manage their businesses, serve patients and protect reimbursements.

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Brightree Off Campus Drive 2026 Details

Company NameBrightree
Job RoleCustomer Support Engineer
Job TypeFull Time
Job LocationBengaluru
EducationBE/ B.Tech
Career Level0 – 1 Years
SalaryNot Mentioned
Company Websitewww.brightree.com

Job Description For Brightree Off Campus Drive 2026

ResMed is setting up a Centre of Excellence (CoE) in Bangalore. This person would be an integral part of the CoE team and is expected to work in close tandem with the team members of the Customer Support/Customer Experience Team of MatrixCare in the USA. This individual must be a self-starter and should be passionate about wanting to play a key role in ensuring the success of our customers.  

Let’s talk about Responsibilities 

  • Provide effective phone and email software support to customers reporting problems or requiring on the spot coaching with our software solutions
  • Utilize the Salesforce Service Console to log and document customer cases
  • Perform basic and advanced troubleshooting to identify/verify underlying cause of customer reported problems 
  • Utilize internal resources to assist in the prompt resolution of application and technical issues 
  • Contribute to the maintenance and improvement of the knowledge base 
  • Escalate calls to higher level analysts according to defined support processes 
  • Contribute to the monthly team goals 
  • Remote work indefinitely due to office closures

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Let’s talk about Qualifications, Skills and Experience 

  • Bachelor’s degree 
  • Excellent customer service skills 
  • Strong technical skills 
  • Effective critical thinking and problem-solving abilities 
  • Excellent verbal and written communication skills 
  • Strong listening skills with the ability to empathize 
  • Thrive in a collaborative environment 
  • Knowledge of US healthcare industry or Electronic Health Records preferred 
  • Point of Sale Experience is a plus 
  • Self-starter 

Brightree Off Campus Drive 2026 Application Process

DOUBLE CLICK TO APPLY DIRECT LINK !

We wish you the best of luck in your Brightree Off Campus Drive 2026. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.

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