Want Job Alerts? Join UsAbout BookMyShow Careers 2024
Launched in 2007, BookMyShow, owned and operated by Big Tree Entertainment Pvt Ltd (founded in 1999), is India’s leading entertainment destination and the one-stop-shop for every out-of-home entertainment need. The firm is present in over 650 towns and cities in India and works with partners across the industry to provide unmatched entertainment experiences to millions of customers.
BookMyShow Careers 2024 Details
| Company Name | BookMyShow |
| Job Role | Tech Support |
| Job Type | Full Time |
| Job Location | Mumbai |
| Education | Any graduate |
| Career Level | 0 – 1 Years |
| Salary | Not Mentioned |
| Company Website | www.in.bookmyshow.com |
Job Description For BookMyShow Careers 2024
- Monitoring the Alert system, APM, Server’s health, DB Backup jobs, Web application status and CPU/Memory Utilization of the microservices
- Investigating the issue by analyzing the logs from various Log Management and other tools to resolve/escalate the issues
- Handle the incoming issues/tickets via Email, Service Desk and JIRA
- Taking ownership for Unresolved Issues/ Escalations/ RCA
- Follow the standard procedures for escalation of unresolved issues to the appropriate internal teams to avoid the SLA breach concerning the severity.
- Coordinate with Internal teams, Business team, and Customer care team for issue status and resolution
- Coordinate with 3rd party vendors
- Identify common issue patterns & suggest process improvements.
- Setting up the alerts and creating a Run Book
Your Checklist:
- Strong knowledge of Log Analysis
- Basic knowledge of Cloud Services
- Basic knowledge of Monitoring Services
- Good communication skills and proactiveness
- Be service-oriented and customer-focused
- Multitasking, Prioritizing, flexibility, and adaptability
- Quickly understanding and Problem-solving skills
- Team player
- Willingness to learn new skills
BookMyShow Careers 2024 Application Process
- Eligible candidates are advised to open online Apply Link ( Link given bellow).
- This link will open on new tab on your browser
- Read carefully above job description and double click to apply online
- Fill all your academic qualification, skill experience and other mandatory details.
- Upload your resume.
- Check the details before submitting.
- If you are shortlisted, details will be shared through e-mail or phone call
- interview and Venue details also will be shared to shortlisted candidates through e-mail.
- Note : Apply the job before link Expires
DOUBLE CLICK TO APPLY ONLINE !
We wish you the best of luck in your BookMyShow Careers 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.
