About Blenheim Chalcot Careers 2024
Blenheim Chalcot is a global venture builder headquartered in the vibrant Scale Space campus in White City, London. With over 26 years of innovation, we’ve been at the forefront of creating some of the most groundbreaking GenAI-enabled companies. Our ventures lead the charge in digital disruption across a spectrum of industries, from FinTech to EdTech, GovTech to Media, and beyond. Our global presence spans the US, Europe, and Southeast Asia, with a portfolio that employs over 3,000 individuals, manages assets exceeding £1.8 billion, and boasts total portfolio sales of over £500 million.
Blenheim Chalcot Careers 2024 Details
| Company Name | Blenheim Chalcot |
| Job Role | Customer Experience Associate |
| Job Type | Full Time |
| Job Location | Mumbai |
| Education | Any Degree |
| Career Level | 1 – 3 Years |
| Salary | Not Mentioned |
| Company Website | www.blenheimchalcot.com |
Job Description For Blenheim Chalcot Careers 2024
The Customer Experience Associate is a vital role within the Blenheim Chalcot portfolio and this role will help achieve Operational Excellence in our Apprenticeship Program process. You will gain hands-on experience in a fast-paced and progressive environment, where you will support us in building our next generation of GenAI-enabled tech businesses.
Responsibilities
We are looking for a dynamic and experienced Customer Experience Associate with proficiency in backend data entry, as well as exceptional skills in handling customer interactions through various channels including chat, email, and calls. The successful candidate will have relevant experience, demonstrating strong communication skills, multitasking abilities, and a commitment to ensuring a seamless customer experience.
- Experience in responding to customer queries through emails, and chat.
- Provide accurate information, assistance, and resolutions to customer issues across different communication platforms.
- Ensure a high level of customer satisfaction through effective communication and problem-solving.
- Perform accurate and efficient data entry tasks to update and maintain customer records and information.
- Input, verify, and manage customer details, transactions, and interactions in the backend systems.
- Maintain organized and up-to-date records of customer interactions, transactions, and issue resolutions.
- Collaborate with other departments to relay customer feedback, escalate issues, and ensure a cohesive customer experience.
- Work closely with the IT team to troubleshoot and resolve any technical issues.
- Adhere to established quality standards and protocols for customer service.
- Participate in ongoing training to stay updated on product knowledge and service procedures.
About you
The ideal candidate will have a track record in delivering results in a fast-moving business and hence be comfortable with change and uncertainty. Excellent stakeholder management experience is essential to being successful in this role.
- Minimum of 1-3 years of experience in customer service with expertise in phone support, email, and chat interactions. (UK experience a plus)
- Proficient in data entry software, CRM systems, and other relevant tools.
- Excellent communication skills, both written and verbal.
- Strong organizational and multitasking abilities.
- Ability to adapt to a fast-paced and dynamic work environment.
- High school diploma or equivalent required.
Blenheim Chalcot Careers 2024 Application Process
- Eligible candidates are advised to open online Apply Link ( Link given bellow).
- This link will open on new tab on your browser
- Read carefully above job description and double click to apply online
- Fill all your academic qualification, skill experience and other mandatory details.
- Upload your resume.
- Check the details before submitting.
- If you are shortlisted, details will be shared through e-mail or phone call
- interview and Venue details also will be shared to shortlisted candidates through e-mail.
- Note : Apply the job before link Expires
DOUBLE CLICK TO APPLY ONLINE !
We wish you the best of luck in your Blenheim Chalcot Careers 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.
