Bank of America Careers 2026 | Team Member

About Bank of America Careers 2026

Bank of America is one of the world’s largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company serves approximately 56 million U.S. consumer and small business relationships.

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Bank of America Careers 2026 Details

Job Description For Bank of America Careers 2026

Responsible for working in different queues as per the standard procedures ensuring high level of accuracy & consistency. The process part of Client Protection operations, which works with VISA & Master Pin less debit card | Credit Card | ATM Fees | Cheque Fraud transactions | Potential chargeback reason code is identified by the associate, as per Visa regulations and disputes will be processed accordingly and dispute will be resolved accordingly.

Responsibilities

• Respond to customer requests in a timely manner by processing Claims and Chargebacks / working on Customer request / working on deceased customer account / review potential fraud alert which is out sorted by fraud filters to protect our customers from fraud while also protecting the bank’s assets.
• Investigate the claim for identifying suspicious activities on the claims and also looks for the recovery opportunities as per the procedure
• Determine the best course of action for the Customer to resolve the claim or setting the correct expectations
• Maintaining the KPI’s and KRA’s of the process
• The associate will be expected to complete a targeted number of decisions per hour, as well as be measured on decision accuracy.
• This position requires achievement of productivity and fraud prevention goals, while ensuring compliance with policies and procedures as well as applicable regulatory requirements.

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Requirements

Education : Graduation (Any Stream)

Experience Range :  0-2 Years

 Foundational skills

• Basic knowledge of banking/ products
• Basic knowledge of Card network
• Basic knowledge of debit /credit card
• Basic knowledge of fraud detection
• Ability to multitask and adapt to change
• Proficient with Microsoft Office Tools
• Good Communication Skills(both written and oral)
• Strong analytical skills
• Detail oriented
• Proven Problem Solving Skills
• Self-motivated and results orientated

Bank of America Careers 2026 Application Process

DOUBLE CLICK TO APPLY ONLINE !

We wish you the best of luck in your Bank of America Careers 2026. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.