About Availity Careers 2025
Availity is the place where healthcare finds the answers needed to shift focus back to patient care. We work to solve communication challenges in healthcare by creating a richer, more transparent exchange of information among health plans, providers, and technology partners. As the nation’s largest health information network, Availity facilitates billions of clinical, administrative, and financial transactions annually. Our suite of dynamic products, built on a powerful, intelligent platform, enables real-time collaboration for success in a competitive, value-based care environment.
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Availity Careers 2025 Details
| Company Name | Availity |
| Job Role | Client Services Support Specialist |
| Job Type | Full Time |
| Job Location | Bengaluru |
| Education | Any Degree |
| Career Level | 0 – 1 Years |
| Salary | Not Mentioned |
| Company Website | www.availity.com |
Job Description For Availity Careers 2025
In this role you will often be the first point of contact for our Contact Center and will play a critical role in the success of our customers. Daily, you drive customer loyalty to our company by educating users on the features and benefits of our products and resolving their issues in a timely and effective manner. This is one of the most important brand ambassador roles in Availity. By delighting customers with an exceptional support experience, you not only help retain their business with Availity, but also potentially bring in new customers through their positive referrals.
All associates in this role go through an extensive training program that provides the foundational knowledge necessary to resolve customer issues.
Roles & Responsibilities
- Professionally manage inbound and outbound international customer calls.
- Ensure compliance with company policies and procedures during all customer interactions.
- Execute assigned tasks in line with the latest work instructions and process updates.
- Troubleshoot and resolve customer issues effectively and efficiently.
- Achieve daily productivity and quality targets consistently.
- Accurately document all customer interactions in the designated platform.
- Initiate post-call actions such as ticket submissions for password resets, account unlocks, etc.
- Ensure compliance with data integrity guidelines and the company’s information security policies
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Desired Candidate Profile
- Excellent verbal and written communication skills
- Strong comprehension and understanding skills
- Capable of multitasking while demonstrating empathy and a solution-oriented approach
- Proficient in typing and comfortable with keyboard navigation
- Willing to work in Night shift
- Comfortable to work from office (all working days)
Availity Careers 2025 Application Process
DOUBLE CLICK TO APPLY ONLINE !
We wish you the best of luck in your Availity Careers 2025. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.
