Amazon Work From Home Jobs India 2025 | Investigation Associate

About Amazon Work From Home Jobs India 2025

Amazon, founded by Jeff Bezos in 1994, is a global technology company headquartered in Seattle, Washington. Initially an online bookstore, Amazon has evolved into one of the world’s largest e-commerce platforms, offering a vast range of products and services. Its key areas of business include: E-commerce, Amazon Web Services, Consumer Electronics, Digital Streaming, Artificial Intelligence and Robotics, Physical Retail and More.

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Amazon Work From Home Jobs India 2025 Details

Job Description For Amazon Work From Home Jobs India 2025

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Amazon India is seeking dedicated, hardworking, analytical candidates with a proven track record of performance and results-oriented thinking, to join the Team . Candidates will be responsible for a wide range of duties related to the investigation and elimination of online ecommerce risk. Ideal applicants will have experience in the ecommerce payments space, previous trust and safety experience, and experience succeeding in a customer-driven workplace. All candidates will be analytical and capable of succeeding in a fast-paced team environment.

These Investigators position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy.

The investigators will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-parties to accomplish goals. They may also be required to contact customers by phone. Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.

Key job responsibilities

• Researches and evaluates facts surrounding seller transactions
• Takes appropriate action on investigated transactions based on established standard operation procedure and tools
• Documents their actions by providing detailed annotations
• Communicates with external customers via phone or email during the investigation process
• Communicates with internal customers and peers in person, via email, annotations and phone during and following the investigation process
• Understand the issue and make best use of the available resources to resolve it
• Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standard
• Communicate with internal and external stakeholders
• Understand performance metrics to create analysis for driving business goals
• Meet predetermined and assigned productivity targets and quality standards

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Basic Qualifications

• Education Qualification: Graduate in any discipline
• Work Experience: 0 to 1 years
• Communication Skills- Excellent communication skills (written and spoken) in English language
• Ability to handle and interpret large sets of data
• Demonstrated ability to work in a team in a very dynamic environment

Preferred Qualifications

• Demonstrated problem solving and analytical skills
• Proven ability to work productively and efficiently in an independent setting
• Proven ability to clearly communicate with managers and associates at all levels
• Global perspective and solid understanding of business objectives
• Excellent attention to detail and work with the highest level of accuracy

Amazon Work From Home Jobs India 2025 Application Process

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We wish you the best of luck in your Amazon Work From Home Jobs India 2025. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.