About Alteryx Careers 2025
Alteryx powers actionable insights with the AI Platform for Enterprise Analytics. With Alteryx, organizations can drive smarter, faster decisions with a secure platform deployable in on-prem, hybrid, and cloud environments. More than 8,000 customers globally rely on Alteryx to automate analytics to improve revenue performance, manage costs, and mitigate risks across their organizations.
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Alteryx Careers 2025 Details
| Company Name | Alteryx |
| Job Role | Customer Support Engineer |
| Job Type | Full Time |
| Job Location | Bengaluru |
| Education | BE/ B.Tech |
| Career Level | 1 – 3 Years |
| Salary | Not Mentioned |
| Company Website | www.alteryx.com |
Job Description For Alteryx Careers 2025
- Troubleshoot and resolve technical issues raised by Alteryx customers, documenting each step to ensure transparency and knowledge sharing.
- Serve as a bridge between customers and internal teams, facilitating communication and escalation of complex issues.
- Manage customer requests effectively within agreed Service Level Agreements (SLAs), ensuring clear and proactive communication to align with their expectations.
- Create articles for our internal and external knowledge base when related information is not present using KCS methodology practices
- Provide support through various channels, including chat, phone, and email, ensuring a seamless customer experience.
- Participate in weekend support rotations as needed to maintain service continuity.
What We’re Looking For:
- 1–3 years of experience in Product Support, Technical Support, or related fields.
- Strong skills in diagnosing and resolving issues related to databases, environments, network communications, and applications.
- Exceptional interpersonal and written communication skills, with the ability to effectively interact with customers and internal teams.
- Ability to thrive in a fast-paced, high-pressure environment while juggling multiple priorities.
- Proficiency with Microsoft Windows operating systems and server platforms.
- Proven ability to work effectively within a team and contribute to shared goals.
- Associate or Bachelor’s degree in IT, Business Administration, or equivalent experience preferred.
- A can-do attitude, a passion for problem-solving, and a commitment to providing outstanding customer service.
- A willingness to continuously grow and stay current in an evolving technical landscape.
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Alteryx Careers 2025 Application Process
DOUBLE CLICK TO APPLY ONLINE !
We wish you the best of luck in your Alteryx Careers 2025. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.
