AlphaSense Careers 2024 | Sales Operations Analyst

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About AlphaSense Careers 2024

AlphaSense is how the world’s most sophisticated companies remove uncertainty from their decision-making.

With market intelligence and search built on proven AI, AlphaSense quickly delivers relevant insights from a trustworthy universe of public and private content—including equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

Headquartered in New York City, AlphaSense employs over 1,000 people across offices in the U.S., U.K., Finland, India, and Singapore. For more information, please visit www.alpha-sense.com.

AlphaSense Careers 2024 Details

Company NameAlphaSense
Job RoleSales Operations Analyst
Job TypeFull Time
Job LocationAcross India
EducationAny Degree
Career Level0 – 1 Years
SalaryNot Mentioned
Company Websitewww.alpha-sense.com

Job Description For AlphaSense Careers 2024

We are looking for a passionate, driven and accomplished Sales Operations Analyst to join our growing India team. This is an opportunity to join a high-growth company, and enable an award-winning product that is rapidly getting adopted across international markets. In this role, you will actively support our global sales teams with a set of business activities and processes, and provide them superior customer experience.

As a Sales Operations Analyst, you will be responsible for helping sales teams by managing various lead generation activities, maintaining addressable market data in the salesforce, managing CRM data quality and data completeness projects, managing the licenses and credentials of our sales tools, creating ad-hoc reports and dashboards in the salesforce, help in resolving ad-hoc reporting and dashboard questions/discrepancies.

  • A customer focused individual, who has experience in supporting the customers through an email ticketing system, chat, and/or phone calls.
  • Demonstrate exceptional organizational skills and attention to details.
  • Provide comprehensive information/updates to the sales teams.
  • Resolve customer complaints and queries.
  • Provide new employees with training sessions to enhance their skills.
  • Offer exceptional customer service and satisfaction.
  • Follow up with customers for any further information.
  • Maintain a healthy relationship with the sales teams.
  • Have an ability to execute, act tactically and write effectively.
  • Have a desire to learn and absorb information to make connections and drive productivity.
  • Possess strong analytical, critical thinking, and problem-solving abilities.
  • A team player and enjoy building strong cross-group working relationships.
  • Proficient in Microsoft Office Suites (especially in Excel)
  • Salesforce or any CRM tools experience is a plus.
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What You’ll do:

  • Process the Lead Generation requests by following SOPs.
  • Maintain addressable market data for the sales reps.
  • Maintain CRM data quality by implementing various rules, guardrails, data lifecycle.
  • Initiate and support various data completeness projects.
  • Create and maintain reports and dashboards in the salesforce.
  • Resolve customer’s query and concerns.
  • Track communication in our CRM for transparency and auditability of case work
  • Focus on improving customer satisfaction by delivering timely, accurate, and quality services.
  • Suggest process and system enhancements to increase efficiency.
  • Assist with special projects as assigned.

AlphaSense Careers 2024 Application Process

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link will open on new tab on your browser
  • Read carefully above job description and double click to apply online
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted, details will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Note : Apply the job before link Expires

DOUBLE CLICK TO APPLY ONLINE !

We wish you the best of luck in your AlphaSense Careers 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.

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