About Allstate Careers 2024
Established in 2012, Allstate India is the strategic business services arm of The Allstate Corporation, with offices in Bengaluru and Pune. What are we known for? We offer expertise in a wide variety of business areas including technology and innovation, policy administration, global operations and integration, and more. But what sets us apart is our deep dive approach to innovation, which helps us develop advanced solutions that meet the ever-changing needs of the insurance industry.
Allstate Careers 2024 Details
| Company Name | Allstate |
| Job Role | Associate Operations |
| Job Type | Full Time |
| Job Location | Bangalore (Hybrid) |
| Education | High School Diploma |
| Career Level | 0 – 2 Years |
| Salary | Not Mentioned |
| Company Website | www.allstateindia.com |
Job Description For Allstate Careers 2024
This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions.
- Ensure facilitation of first call resolution and customer satisfaction on all transactions handled.
- Resolve routine, complex, and unique questions/issues.
- Inputs and tracks into the appropriate databases.
- Remain current on new marketing campaigns in order to respond appropriately to marketing related inquiries using all available resource tool.
- Demonstrates accuracy in processing changes to customer policies based on the information provided and identifies opportunities for cross sales (if applicable).
- Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the caller’s situation.
- Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customer’s part and updates as warranted
- Working knowledge of insurance policies and related processes and procedures.
Education
- High School Diploma or GED (Preferred)
Experience
- 0-2 years experience (Preferred)
Education & Experience (in lieu)
- In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
Primary Skills
- Consumer Protection, Customer Centricity, Customer Data Management, Digital Literacy, Inclusive Leadership, Learning Agility, Performance Management (PM), Relationship Building, Results-Oriented, Stakeholder Relationship Management
Allstate Careers 2024 Application Process
- Eligible candidates are advised to open online Apply Link ( Link given bellow).
- This link will open on new tab on your browser
- Read carefully above job description and double click to apply online
- Fill all your academic qualification, skill experience and other mandatory details.
- Upload your resume.
- Check the details before submitting.
- If you are shortlisted, details will be shared through e-mail or phone call
- interview and Venue details also will be shared to shortlisted candidates through e-mail.
- Note : Apply the job before link Expires
DOUBLE CLICK TO APPLY ONLINE !
We wish you the best of luck in your Allstate Careers 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.
