About SOTI Careers 2024
SOTI is a global provider of enterprise software solutions that go beyond traditional MDM/EMM/UEM. For over 25 years, SOTI has been trusted by companies to get the most out of their mobile operations. It continues to be recognized as an industry leader and an innovator in the mobile management space and beyond.
SOTI Careers 2024 Details
| Company Name | SOTI |
| Job Role | Technical Support Associate |
| Job Type | Full Time |
| Job Location | Gurgaon |
| Education | BE/ B.Tech/Diploma |
| Career Level | 1 – 2 Years |
| Salary | Not Mentioned |
| Company Website | www.soti.net |
Job Description For SOTI Careers 2024
SOTI’s growth and success is a result of commitment to innovation through entrepreneurial culture and leadership. Employees are driven to make an impact, offer a unique value and most importantly, be part of a winning team. You are an educated professional at an early stage of your career. You have a great passion for modern technology, and you are driven by your energy to identify and resolve complex problems, while providing excellent customer service. If you are eager to prove your understanding of computer networking principles, your strong problem solving abilities in a fast paced environment, and you are willing to learn and grow, then this position offers numerous growth opportunities and a long-lasting career with SOTI.
- Provide telephone and email based post-sales technical support for our software products
- Investigate issues reported by customers and work collaboratively with internal stake holders and see through to resolution
- Work proactively to update customers by reporting progress regarding outstanding queries
- Endeavor to respond to all customer requests in a timely manner while improving customer experience
- Provide superior customer service in regards to our MDM solutions. Diagnose and solve application queries and answer customer questions
- Use various devices to reproduce customer environments in order to troubleshoot issues further
Qualifications
- Degree or Diploma in Computer Networking, Information Technology, Computer Science or a related technical field
- Solid understanding of the OSI model and computer networking principles (Firewalls, Network Protocols, Subnetting)
- Previous knowledge with Windows 8.1, Windows Server 2008/2012 and other technologies (ie SQL / Virtual servers)
- Knowledge of mobile computing platforms (Android, iOS, Windows Mobile and Blackberry)
- Minimum 1- 2 years of relevant experience, exceptions for qualified candidates
- Strong problem solving abilities, Strong team player (i.e. flexible, hard-working, fast-learner, self-motivated, results oriented)
- Able to plan, prioritize and organize workload, consistently working within service standards and agreed objectives
- Outstanding verbal and written communication skills in English
SOTI Careers 2024 Application Process
- Eligible candidates are advised to open online Apply Link ( Link given bellow).
- This link will open on new tab on your browser
- Read carefully above job description and double click to apply online
- Fill all your academic qualification, skill experience and other mandatory details.
- Upload your resume.
- Check the details before submitting.
- If you are shortlisted, details will be shared through e-mail or phone call
- interview and Venue details also will be shared to shortlisted candidates through e-mail.
- Note : Apply the job before link Expires
DOUBLE CLICK TO APPLY ONLINE !
We wish you the best of luck in your SOTI Careers 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.
