Salesforce Off Campus Drive 2024 | Business Process Lead

About Salesforce Off Campus Drive 2024

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Salesforce Off Campus Drive 2024 Details

Job Description For Salesforce Off Campus Drive 2024

We are looking for a highly collaborative person with a passion for driving superb customer experiences and excellent employee experiences. This person will focus on driving Adoption and Readiness across key projects. The ideal candidate will have experience leading key projects, experiencing driving adoption within a team, and experiencing working across multiple teams to drive results and innovation.

Service Delivery:

• Drive adoption of new features and products under your project areas. 
• Collaborate with other teams within the Customer Support Experience Org, BT, T&P, Enablement, and other teams as needed on projects
• Ensure alignment  across multiple clouds to provide a consistent case experience for customers and efficiencies of scale for support. 
• Drive results in all focus areas for all KPIs, with a key focus on CSAT and TTR
• Collaborate with other cloud leaders to maintain high performance and continuously improve the support delivery experience
• Active in driving the organization’s overall V2MOM identified goals as part of the leadership team
• Provide regular updates on projects to Cloud teams and Support Leadership
• Drive readiness and change management ahead of project launches including documenting approvals, providing status updates, ensuring teams have needed enablement, tools, and resources. 

Preferred Qualifications & Experience

• Multi-Star Ranger
• Experience leading a team with demonstrated results, particularly in adopting new features and processes successfully
• At least one cloud certification, additional preferred. 
• Current Manager or Principal Engineer

Minimum Qualifications:

• Meets and ideally exceeds expectations of their current role
• Trailhead Ranger
• Relevant Cloud Certifications as per current role requirements
• Demonstrated collaboration, influential, mentoring and customer-focused competencies
• Alignment to a support hub required, with minimum of 3 days per week in-office.

Salesforce Off Campus Drive 2024 Application Process

• Eligible candidates are advised to open online Apply Link ( Link given bellow).
• This link will open on new tab on your browser
• Read carefully above job description and double click to apply online
• Fill all your academic qualification, skill experience and other mandatory details.
• Upload your resume.
• Check the details before submitting.
• If you are shortlisted, details will be shared through e-mail or phone call
• interview and Venue details also will be shared to shortlisted candidates through e-mail.
• Note : Apply the job before link Expires

DOUBLE CLICK TO APPLY ONLINE !

We wish you the best of luck in your Salesforce Off Campus Drive 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.