Valtech Careers 2024 | Customer Support Expert

About Valtech Careers 2024

We are the experience innovation company. In a digitally accelerated world, where ‘the best’ race toward ‘best practices’, we help brands break through and leap beyond the competition. At the intersection of crafts, categories and cultures, our global teams unlock value by leveraging the power of data, AI, creativity and technology to achieve true experience innovation. With a focus on delivering exceptional business results, we exist to unlock a better way to experience the world.

Valtech Careers 2024 Details

Job Description For Valtech Careers 2024

• Providing first-level support to customers via various channels such as email, phone, and chat.
• Identifying and troubleshooting basic to moderately complex technical issues.
• Documenting customer interactions and solutions in the support ticketing system.
• Collaborating with other support tiers and teams to ensure comprehensive issue resolution.
• Maintaining up-to-date knowledge of our product and services to deliver accurate information to customers.
• Following up with customers to ensure their issues are fully resolved and they are satisfied with the service.
• Monitoring and escalating unresolved issues as needed to ensure timely solutions.

Required Skills and Qualifications

• Proven experience in a customer support role or similar position.
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and analytical skills.
• Ability to work in a team-oriented environment and collaborate effectively with other departments.
• Good understanding of basic technical concepts and the ability to learn new software quickly.
• Adequate time management skills and attention to detail.
• Capability to remain calm and professional under pressure.

Preferred Qualifications

• Experience with support ticketing systems and customer relationship management (CRM) tools.
• Knowledge of our industry and the products/services we offer.
• Technical certifications related to the field.

Valtech Careers 2024 Application Process

• Eligible candidates are advised to open online Apply Link ( Link given bellow).
• This link will open on new tab on your browser
• Read carefully above job description and double click to apply online
• Fill all your academic qualification, skill experience and other mandatory details.
• Upload your resume.
• Check the details before submitting.
• If you are shortlisted, details will be shared through e-mail or phone call
• interview and Venue details also will be shared to shortlisted candidates through e-mail.
• Note : Apply the job before link Expires

DOUBLE CLICK TO APPLY ONLINE !

We wish you the best of luck in your Valtech Careers 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.