Basware Off Campus Drive 2024 | Associate Support Consultant

About Basware Off Campus Drive 2024

Basware is how finance leaders in global enterprises can finally automate their complex, labor-intensive invoice processes. Our AP automation and invoicing platform helps you achieve a new level of efficiency – in a matter of months – while reducing errors and risks. Too many finance teams are slowed down by manual, error-prone tasks. Instead of focusing on growth, they’re constantly scrambling to process the next invoice, forecast next month’s cash flow, and stay compliant with the next regulatory change. Basware brings a unique combination of true automation, complete coverage, and deeper expertise, so now it all just happens.

Basware Off Campus Drive 2024 Details

Job Description For Basware Off Campus Drive 2024

We are currently seeking candidates for the Associate Support Consultant role, requiring a minimum of 1 year of customer support experience. Responsibilities include addressing customer queries, providing efficient problem-solving assistance, and maintaining exceptional communication for customer satisfaction. This role entails both independent work and collaboration with various teams to deliver a seamless customer experience.

As an Associate Support Consultant, you’ll have opportunities to contribute to enhancing our support services while advancing your skills and career through our support and development initiatives.

Role Responsibilities:

• Act as the primary contact for customer inquiries, concerns, and support requests via ticket notes, phone, and live chat.
• Analyze and troubleshoot reported issues systematically.
• Deliver high-quality resolutions while adhering to support standards.
• Provide exceptional customer service with a focus on simplifying customers’ experiences.
• Collaborate with technical teams to efficiently resolve complex issues.
• Proactively follow up with customers for feedback
• Contribute to support by creating and developing knowledge base articles and FAQs for internal and external use.

Skills & Requirements

• Bachelor’s degree in a relevant field or equivalent practical experience.
• Strong analytical skills and a knack for problem-solving
• Exceptional verbal and written communication skills, with the ability to convey technical concepts in a clear and understandable manner.
• Knowledge of Cloud Computing and S2P/P2P is a plus.
• Ability to prioritize tasks in a fast-paced environment.
• Previous customer support experience is mandatory.
• Collaborative team player.
• Demonstrate proficiency in SQL for data analysis.
• Familiarity with XML, and ERP systems.
• Willingness to work in shifts.

Basware Off Campus Drive 2024 Application Process

• Eligible candidates are advised to open online Apply Link ( Link given bellow).
• This link will open on new tab on your browser
• Read carefully above job description and double click to apply online
• Fill all your academic qualification, skill experience and other mandatory details.
• Upload your resume.
• Check the details before submitting.
• If you are shortlisted, details will be shared through e-mail or phone call
• interview and Venue details also will be shared to shortlisted candidates through e-mail.
• Note : Apply the job before link Expires

DOUBLE CLICK TO APPLY ONLINE !

We wish you the best of luck in your Basware Off Campus Drive 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.