Want Job Alerts? Join UsAbout MoEngage Careers 2024
MoEngage is an insights-led customer engagement platform for the customer-obsessed marketers and product owners. We help you delight your customers and retain them for longer.
With MoEngage you can analyze customer behavior and engage them with personalized communication across the web, mobile, and email. MoEngage is a full-stack solution consisting of powerful customer analytics, AI-powered customer journey orchestration, and personalization – in one dashboard
MoEngage Careers 2024 Details
| Company Name | MoEngage |
| Job Role | Associate Solutions Engineer |
| Job Type | Full Time |
| Job Location | Bangalore |
| Education | BE/ B.Tech |
| Career Level | 0 – 1 Years |
| Salary | Not Mentioned |
| Company Website | www.moengage.com |
Job Description For MoEngage Careers 2024
- Investigating, troubleshooting, diagnosing and resolving technical issues in a cloud/SaaS environment
- Communicating effectively (both verbal and written) with our customers and internal stakeholders
- Customer obsessive and roll up the sleeve attitude to help resolve customer issues or queries with a minimum resolution time
- Adding recurring issues to knowledge base articles or FAQs to minimize the turnaround time on closing support tickets
- Give constant and constructive feedback to team leads , product and engineering team to improve customer experience and suggest process improvements.
- Problem solving, having a natural curiosity and demonstrating the ability to learn rapidly
- Communicating well with different audiences (developers, technical and non-technical users)
- Should be flexible to work in shifts based on business requirements, including night shifts
Preferred Skills:
- Adept in any one or more programming languages like Python,Java,Javascript,Angular,React, HTML/CSS
- Exposure to Linux/Unix operating systems and REST API
- Exposure to Database (SQL/Mongo) would be a huge plus
- Exposure and hands on experience in one of the following like AWS,Kafka and ElasticSearch would be highly preferred
- Excellent communication skills in written and spoken English
MoEngage Careers 2024 Application Process
DOUBLE CLICK TO APPLY ONLINE !
We wish you the best of luck in your MoEngage Careers 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.
