SITA Careers 2024 | Apprentice

About SITA Careers 2024

Travel fuels the world today. Connecting us all. Building a better quality of life, and propelling our global economy. Since the start, we’ve made it our lifework to build solutions that help every airline and every airport across the world. We made check-in easier. We let pilots talk to ground control. We delivered better ways to track down lost bags. Some of our solutions even contributed to the birth of the early internet back in the 1970s.

SITA Careers 2024 Details

Job Description For SITA Careers 2024

We are seeking a highly motivated graduate to join our team as an Incident Management and Reporting Specialist. In this role, you will play a crucial part in ensuring the smooth operation of our IT services by managing incident logs and providing prompt, effective support to both internal and external customers. Additionally, you will handle various Excel and reporting tasks as required to support operational needs.

• Incident Logging and Email Handling: Log incidents received via emails. Respond to customers (Internal and external) emails promptly, providing information and support as needed.
• Ticket Management: Responsible for opening, updating, and closing tickets in the IT Service Management (ITSM) tool.
• Daily Reporting in Excel: Run daily reports in Excel. These reports may include metrics related to incident volume, response times, or other relevant data.
• Quality Checks: Perform basic quality checks to ensure accuracy and adherence to established procedures.
• Dashboard Maintenance: Maintain tool dashboards used by the team.
• Stakeholder Coordination: Coordinate with internal and external stakeholders for various projects and incident   management.
• Excel and Reporting Tasks: In addition to daily reporting, handle other Excel-related tasks as required.

Qualifications

EXPERIENCE:

• Diploma, Bachelor’s degree, i.e technical (BCA, Btech etc) or equivalent in Computer Science or a related field equivalent.
• Excellent problem-solving and critical-thinking skills
• Basic knowledge of computer hardware components and systems
• Strong attention to detail and ability to follow instructions
• Good communication and interpersonal skills
• Ability to work independently and as part of a team.
• Basic knowledge of network hardware, including routers, switches, and firewalls.

SITA Careers 2024 Application Process

• Eligible candidates are advised to open online Apply Link ( Link given bellow).
• This link will open on new tab on your browser
• Read carefully above job description and double click to apply online
• Fill all your academic qualification, skill experience and other mandatory details.
• Upload your resume.
• Check the details before submitting.
• If you are shortlisted, details will be shared through e-mail or phone call
• interview and Venue details also will be shared to shortlisted candidates through e-mail.
• Note : Apply the job before link Expires

DOUBLE CLICK TO APPLY ONLINE !

We wish you the best of luck in your SITA Careers 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.