About Dassault Systemes Off Campus Drive 2025
Dassault Systèmes is a multinational software company that specializes in developing 3D design, 3D digital mock-up, and product lifecycle management (PLM) software. Founded in 1981 by French engineer and businessman Bernard Charlès, the company has become a global leader in providing solutions for virtual design, simulation, and collaboration in various industries.
Dassault Systèmes is known for its flagship product, CATIA (Computer-Aided Three-Dimensional Interactive Application), a leading 3D design and modeling software widely used in aerospace, automotive, and industrial design. The company’s software suite also includes SIMULIA for realistic simulation, DELMIA for manufacturing and operations planning, ENOVIA for collaborative innovation, and SOLIDWORKS for 3D CAD design.
Dassault Systemes Off Campus Drive 2025 Details
| Company Name | Dassault Systemes |
| Job Role | QA Manual & Technical Support |
| Job Type | Full Time |
| Job Location | Pune |
| Education | BE/ B.Tech/ ME/ M.Tech |
| Career Level | 0 – 1 Years |
| Salary | Not Mentioned |
| Company Website | www.3ds.com |
Job Description For Dassault Systemes Off Campus Drive 2025
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- CRM & Sales Management Knowledge: A strong understanding of CRM systems and sales pipeline management tools will be beneficial in assisting customers with best practices and troubleshooting.
- Incident Management: Utilize support tools to manage incidents, service requests, and support tickets, ensuring that SLAs (Service Level Agreements) are met and issues are resolved promptly.
- Analytical Troubleshooting: Apply strong problem-solving and analytical skills to identify and resolve technical issues, ensuring minimal disruption to customers’ sales processes.
- Customer Success Mindset: Collaborate with customers to develop creative, innovative solutions to their challenges, helping them optimize their usage of the tool to achieve greater business success.
- Testing & Quality Assurance: Assist in QA functional testing to ensure bug-free releases and the delivery of high-quality product updates.
- Web Technology Understanding: Demonstrate a solid understanding of web technologies, including client-server architecture, application servers, load balancers, and web services.
- Cross-Functional Collaboration: Work closely with teams such as development, product management, and operations to ensure an enhanced customer experience and continuous improvement in our support offerings.ces.
- Cross-Functional Collaboration: Work closely with teams such as development, product management, and operations to ensure an enhanced customer experience and continuous improvement in our support offerings.
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Qualifications:
- Education:
- BE/BTech/ME/MTech in Computer Science, Information Technology, or related fields. Strong academic performance and no gaps in education are essential.
- Experience:
- 1 to 3 years of professional experience in technical support or customer-facing engineering roles, preferably in a software or technology-based environment, with exposure to CRM or sales pipeline management tools.
- Skills & Competencies:
- Familiarity with support tools for managing incidents and service requests.
- Ability to communicate clearly and effectively, both written and verbal, in English.
- Strong interpersonal skills with a passion for customer success.
- Analytical mindset with the ability to troubleshoot complex technical issues.
- Knowledge of support SLAs and commitment to meeting customer expectations.
- Experience with CRM platforms or sales management tools (preferred, but not mandatory).
- Bonus Skills & Knowledge (Preferred, but not required):
- Familiarity with ENOVIA / PLM (Product Lifecycle Management) tools, cloud technologies, or SaaS-based solutions.
- Knowledge of GDPR, DRP (Disaster Recovery Plans), Availability Monitoring, and IT Change Management processes.
- Familiarity with CRM systems (e.g., Salesforce, HubSpot, Microsoft Dynamics) or sales management tools is a significant advantage.
- Understanding of APIs and experience on using/supporting APIs is a distinct advantage
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Dassault Systemes Off Campus Drive 2025 Application Process
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We wish you the best of luck in your Dassault Systemes Off Campus Drive 2025. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.
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