Looking to launch or grow your software development career with a leading technology-driven organization? ISN is hiring for the role of Associate Dev (DevSupport) in Dallas. This is an excellent opportunity for candidates passionate about software development, troubleshooting, and technical support within a fast-paced enterprise environment. If you enjoy solving technical challenges, collaborating with development teams, and working on innovative software solutions, this role could be the perfect fit for you.
Job Overview
| Field | Details |
|---|---|
| Company Name | ISN Software Corporation |
| Role | Associate Dev (DevSupport) |
| Qualification | Bachelor’s Degree in Computer Science, IT, Software Engineering, or related field |
| Job Location | Dallas, Texas, USA |
| Salary | $75k+ |
| Work Type | Hybrid / On-site |
| Job Type | Full-Time |
| Job Level | Entry Level / Associate |
| Industry | Information Technology & Software Services |
Job Description
The Associate Software Developer – DevSupport position is responsible for supporting the ISNetworld application. As a member of ISN’s Product team, you will be exposed to managing tickets, using SQL to identify root causes of issues and troubleshoot as needed.
Who should apply?
- Bachelor’s degree from an accredited university
- Hands on experience in writing complex SQL queries to extract, validate and analyze data for root cause identification
- Knowledge of T-SQL; writing queries, stored procedures, and functions
- Working knowledge of web development (ASP.NET web forms, MVC, C# or VB.NET a plus)
- Excellent verbal and written communication skills
- A passion for customer service
- Ability to work well in a fast-paced environment
- Solid analytical and problem-solving ability
Primary Duties & Responsibilities:
- Handle service requests from internal and external users in an efficient and timely manner
- Create queries on large data sets
- Reverse engineer existing SQL code, data flow and logic
- Import and export data on Production databases
- Troubleshoot the application to identify root causes of system behavior
- Analyze query performance and identify improvement areas
- Be able to work with development, QA, business teams and at times directly with customers
- Strive to provide the best service to all customers in every situation
Selection Process
- Application Submission
- Resume Screening
- Technical Assessment
- Technical Interview
- HR Interview
- Final Selection & Offer Letter
How to Apply
- Visit the official ISN careers page
- Search for “Associate Dev (DevSupport)” roles in Dallas
- Review the complete job description and eligibility criteria
- Prepare and upload your updated resume
- Submit the online application form
- Wait for the recruitment team to contact shortlisted candidates