About Guidehouse Off Campus Drive 2025
Guidehouse is a global consultancy providing advisory, digital, and managed services to the commercial and public sectors. Guidehouse is purpose-built to serve the national security, financial services, healthcare, energy, and infrastructure industries. Disrupting legacy consulting delivery models with its agility, capabilities, and scale, the firm delivers technology-enabled and focused solutions that position clients for innovation, resilience, and growth.
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Guidehouse Off Campus Drive 2025 Details
| Company Name | Guidehouse |
| Job Role | Service Desk Engineer |
| Job Type | Full Time |
| Job Location | Trivandrum/ Chennai |
| Education | BE/ B.Tech/ B.Sc |
| Career Level | 0 – 1 Years |
| Salary | Not Mentioned |
| Company Website | www.guidehouse.com |
Job Description For Guidehouse Off Campus Drive 2025
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- Work as a Service Desk/ helpdesk/desktop support Engineer.
- Will provide technical assistance to Global users
- Recognize, diagnose, research, isolate, and resolve problems through engaging discussions with users.
- Troubleshoot and resolve technical issues related to operating systems, MS Office applications, email, special applications, Internet connections, and hardware/peripheral equipment
- Route more complex problems to our internal next-level IT support staff by following correct process and procedures.
- Solve complex, non-routine problems and determine innovative solutions through cost/benefit analysis
- Work in night shifts, to support users in USA and various other locations.
What You Will Need:
- Candidate should have strong communication skills in English both verbal and written who provides support to Global users by providing technical assistance.
- Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps.
- Troubleshoot research, diagnose, document, and resolve technical issues surrounding Operating systems, MS Office applications, email, other special applications, Internet connections, and hardware/peripheral equipment
- Route problems to internal next level IT support staff.
- Should have working knowledge in any ticketing tools.
- Should have quick learning and monitoring skills
- Knowledge in ITIL framework
- Knowledge in Information Security concepts aligning to ISO 27001 standards
- Documentation skills Solve complex, non-routine problems and determine innovative solutions through cost/benefit analysis.
What Would Be Nice To Have:
- Should be Engineering & Science graduate
- Willing to work only in Night shift to be a part of Global Support Team
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Guidehouse Off Campus Drive 2025 Application Process
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We wish you the best of luck in your Guidehouse Off Campus Drive 2025. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.
