Movate Off Campus Drive 2025 | Customer Support Engineer

About Movate Off Campus Drive 2025

Movate, formerly CSS Corp, is a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centered innovation, and a relentless focus on driving client outcomes. Recognized as one of the most awarded and analyst-accredited companies in its revenue range, Movate helps ambitious, growth-oriented companies across industries stay ahead of the curve by leveraging its world-class talent of over 11,700+ full-time Movators across 20 global locations and a gig network of thousands of technology experts across 60 countries, speaking over 100 languages.

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Movate Off Campus Drive 2025 Details

Job Description For Movate Off Campus Drive 2025

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• Communicate clearly andprecisely with customers in written and verbal form, and maintain accurate andtimely records in our case tracking system
• Maintain ownership oftasks given and should drive other teams as needed
• Accountable for thetasks and ensure that it completed diligently
• Analysing/documentingproblems, recommending solutions, & highlighting issues to leadership team
• Enthusiastic to work inchallenging environment
• Organize ideas andcommunicate oral messages appropriate to listeners and situations
• Adhere to process andpolicies, should demonstrate CSS Corp values
• Team player and shouldact as a role model to the team
• Should be sharing theDaily reports before logout
• Problem-solving skillsand ability to navigate challenging situations in a professional manner.
• Experience providingdirect support to external customers by phone, electronically.
• Understand on Storagecomponents and infrastructure
• Excellentorganizational skills –ability to prioritize, manage, multi-task, and executeprojects cross-functionally.
• College Degree –Preferred should have basic knowledge on storage
• Should have worked inan Enterprise environment
• Able to applynon-linear thinking to problem-solving.
• Ability to callcustomers and resolve issues
• Should be adhering tothe built in SOPS
• Should ensure that thecases and emails are handled within the shift duration without backlog

Additional Skills:

• Meetindividual case management Service Level and metrics
• Maintain ownership ofcases and ensure to follow the process of routings
• Typing speed minimum -40wpm 
• DesiredSkills:
• Familiarity withHitachi Vantara products or other storage platforms

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Movate Off Campus Drive 2025 Application Process

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We wish you the best of luck in your Movate Off Campus Drive 2025. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.