Titan Email Off Campus Drive 2024 | Product Support Engineer

About Titan Email Off Campus Drive 2024

Titan is an email platform for entrepreneurs, inventors, and creators, built by a team that cares deeply about productivity, creativity, and aesthetics. We are one of the first business email and calendar suites that helps you build deeper, more meaningful relationships with your customers.

Titan believes that customers deserve email that leverages technology to focus on what matters and intelligently deals with what does not. We believe that small businesses are better served by well-designed, cost-effective tools that solve for communication and knowledge than overbuilt, expensive ones.

Titan Email Off Campus Drive 2024 Details

Job Description For Titan Email Off Campus Drive 2024

• Communicate with customers in a friendly and professional manner and help them resolve any problems faced when using the product
• Provide Omnichannel support over chat, email, phone and social media
• Help fix any bugs that crop up in the product and contribute to the feature documentation
• Work with our development team and suggest updates and features to continuously improve the customer experience
• Ensuring speedy resolution of customer issues while maintaining high customer satisfaction
• Participate in the product planning process to ensure that features requested by customers are prioritized and implemented
• Strive to deliver a WOW! effect for our customers, to further enhance their perception of our product and company
• Flexibility of working in shifts.

Who should apply for this role ?

• B.Tech / BE Graduates
• You are extremely passionate about technology – and can’t live without your smartphone!
• You are well-versed with, and highly interested in, Internet and mobile communication
• A natural inclination to being curious, someone who is Research-driven and good researching skills on the internet.
• Good to have front end coding skills (Javascript) for customizing our Help Center and an understanding APIs and webhooks
• You have excellent written skills, and can explain concepts through clear and accurate writing
• You have a way with people, and particularly good explanation skills
• You think the Team’s victory is worth more than individual heroics
• Ability to complete large volumes of work quickly and independently with a high level of drive, initiative and self-motivation
• Most of all, you enjoy working in a fast paced and dynamic environment full of young, overachieving tech enthusiasts
• Flexible working in shifts including Night shifts

Titan Email Off Campus Drive 2024 Application Process

DOUBLE CLICK TO APPLY ONLINE !

We wish you the best of luck in your Titan Email Off Campus Drive 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.