TELUS International Careers 2025 | Technical Support Representative

Karthik Ps
Published on November 22, 2024
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About TELUS International Careers 2025

At TELUS, our purpose-driven team works together every day to innovate and do good. From providing technology solutions that make our lives safer and easier, to supporting those who need it most, our inclusive, spirited and giving people are passionate about empowering our customers, communities and each other to thrive in our digital world.

TELUS International Careers 2025 Details

Company NameTELUS International
Job RoleTechnical Support Representative
Job TypeFull Time
Job LocationNoida
EducationBE/ B.Tech
Career Level1 – 5 Years
SalaryNot Mentioned
Company Websitewww.telus.com

Job Description For TELUS International Careers 2025

  • Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service.
  • Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting.
  • Walks customers through common phone hardware and software configurations to maximize service functionality.
  • Provides solutions and resolution resources for customer repair problems.
  • Interfaces with customers over the phone providing status updates and ensuring service has been restored.
  • Escalates appropriate technical issues to upper-level technical support when needed.

Preferred candidate profile

  • 1-5 years of experience in International Technical Support (Voice)
  • Excellent communication skills
  • Have worked on ISP, Internet & WiFi Related, Router & Modem Connectivity Issues
  • Should be comfortable working in 24*7 Working Environment
  • Graduation not required
  • Rotational shifts & Rotational week offs

TELUS International Careers 2025 Application Process

DOUBLE CLICK TO APPLY ONLINE !

We wish you the best of luck in your TELUS International Careers 2025. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.

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