About New Relic Careers 2025
After inventing application performance monitoring (APM), New Relic stands at the forefront of observability with the most advanced platform for eliminating digital interruptions. Businesses around the world including adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill run on New Relic to create better digital experiences, optimize revenue, and lead innovation
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New Relic Careers 2025 Details
| Company Name | New Relic |
| Job Role | Associate Technical Support Engineer |
| Job Type | Full Time |
| Job Location | Bengaluru |
| Education | BE/ B.Tech |
| Career Level | 0 – 1 Years |
| Salary | Not Mentioned |
| Company Website | www.newrelic.com |
Job Description For New Relic Careers 2025
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- Collaborate across teams to assist in solving complex technical customer problems across our product suite
- Strong analytical and technical troubleshooting skills
- Impeccable customer service skills and display genuine empathy towards customers.
- Work closely with our software engineering teams to resolve advanced customer issues.
- Support New Relic customers by resolving various installation, configuration, and data exploration requests.
- Be an advocate for our customers to our Product Organization by providing feedback on feature requests and bugs that improve the customer experience of the New Relic platform.
- Advance your skills through additional training and exposure to other features and capabilities of our Products
This role requires
- Has a track record of providing superior end-user software support via email, phone, and social media
- Love delighting customers, even those who are having a tough day!
- Experience building, maintaining, and/or monitoring servers in an enterprise environment.
- A good understanding of Linux-based web hosting and Linux environments (services, permissions, and file manipulation).
- Knowledgeable about AWS and containerization technologies such as Docker and Kubernetes.
- Has experience with web technologies and cloud infrastructures: Web Servers (Windows or Linux), OS Distributions, network and systems troubleshooting tools, web development platforms, cloud hosting services like AWS, Azure, Google, etc.
- Has working knowledge of container management software such as Docker, Kubernetes, OpenShift, etc.
- Understands the concept and use of automation/configuration management using tools like Ansible, Chef, Puppet or an equivalent
- Additional background in front-end web development and know your way around JavaScript and WebDriver would be a plus
- Collaborates easily across teams or disciplines to solve problems
Bonus points if you have
- Experience with other IaaS platforms such as Azure, GCP, etc.
- AWS, GCP, Azure Cloud Certified or CKA certified.
- Experience in Network, System, Database Administration.
- Experience in a DevOps environment, Software Engineering role or Technical Support role.
- Experience with New Relic products
- Being comfortable analyzing and interpreting system/application logs
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New Relic Careers 2025 Application Process
DOUBLE CLICK TO APPLY ONLINE !
We wish you the best of luck in your New Relic Careers 2025. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.
